If goods go to an address different from the billing address, the system now insists on knowing exactly where — or the e-way bill fails.
From 1 August 2026, GSTN made the Ship-to GSTIN compulsory in Bill-to/Ship-to transactions on the e-invoice and e-way bill systems. Where the field is missing or wrong, generation fails — which in practice means a dispatch that cannot leave the gate.
Any GST-registered supplier issuing a B2B invoice where the delivery address differs from the billing address: shipments to a customer's branch, warehouse or retail outlet, deliveries to job-workers, and drop-shipment arrangements where your buyer's customer receives the goods.
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Updated 15 September 2026 · This note is general information, not professional advice for a specific case.